top of page

DELIVERY POLICY

DELIVERY OPTIONS:

Standard Delivery - Door to Door Courier

  • Standard delivery is typically the default option applied at checkout and will vary in cost from item to item. Your items are typically expected to be delivered within 1-2 business days in Gauteng and 2-4 business days for all other provinces. 

  • Spend R2000.00 and receive free standard delivery in Gauteng.

  • Once your order has been dispatched and collected by the courier, you will receive regular status updates via text or email.

​

Store Collection

  • Store collection allows you to collect your purchased items from our store in Krugersdorp.

  • Please contact us at sales@prellextrading.co.za so we can arrange collection.

​

PLEASE NOTE:

  • Business days exclude weekends.

  • Your order may not be eligible for the standard delivery option due to size, weight, quantities, stock levels, delivery address issues or third-party vendor constraints.

  • While most items ship the same day or the following day, some suppliers, delivery locations or non-stocked items may require additional processing time. As soon as your order is processed, you will be updated with news of any backorders, or issues with the order placed.

  • If you are unsure or would like to check stock availability, please contact us at sales@prellextrading.co.za

  • Due to recent developments in the country, we do not keep high levels of stock on hand and therefore do not cater for walk-in customers. Please call us on 072 645 5733 beforehand.

bottom of page